MSP Service Coordinator / Dispatcher Salary
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Technology Headhunters uses BLS OEWS data to answer this pay question. For MSP Service Coordinator / Dispatcher, this guide uses Dispatchers, Except Police, Fire, and Ambulance (SOC 43-5032) in the United States. BLS estimates the median wage for that occupation at $50,340 a year, and the middle half of workers earned between $42,750 and $62,450 (BLS OEWS May 2025). BLS does not measure this exact title separately.
Broader occupation
BLS does not report this exact title. The figures shown are for SOC 43-5032, Dispatchers, Except Police, Fire, and Ambulance. BLS reports Dispatchers, Except Police, Fire, and Ambulance as a broader occupation. It does not separate MSP Service Coordinator / Dispatcher, technology stack, seniority, certifications or employer sector. These figures are not a title-specific offer range.
BLS publishes one set of figures for SOC 43-5032. 1 other title in our taxonomy maps to it and shows the same numbers. Percentiles describe all workers in the occupation. They are not experience levels.
| Measure | Per year |
|---|---|
| 10th percentile | $36,030 |
| 25th percentile | $42,750 |
| Median | $50,340 |
| 75th percentile | $62,450 |
| 90th percentile | $78,140 |
| Mean | $54,740 |
| Measure | Per hour |
|---|---|
| 10th percentile | $17.32 |
| 25th percentile | $20.56 |
| Median | $24.20 |
| 75th percentile | $30.02 |
| 90th percentile | $37.57 |
| Mean | $26.32 |
Only a cell carrying the source's # marker is displayed as "or more." The May 2025 release notes define that marker as $239,200 a year or $115.00 an hour or greater. This is a lower bound for marked cells, not a universal wage ceiling. Published numeric values, including values above those amounts, are retained unchanged. Suppressed or unavailable cells are not assigned a wage.
BLS estimates 202,810 people work in this occupation nationally.
Target metros
| Metro | Median | P25 to P75 | Employment | LQ |
|---|---|---|---|---|
| Miami-Fort Lauderdale-West Palm Beach, FL | $45,980 | $38,420 to $58,950 | 3,550 | 0.97 |
| Tampa-St. Petersburg-Clearwater, FL | $45,090 | $39,110 to $59,010 | 1,820 | 0.96 |
| Orlando-Kissimmee-Sanford, FL | $45,180 | $38,210 to $56,840 | 2,290 | 1.24 |
| Raleigh-Cary, NC | $48,310 | $41,150 to $59,540 | 720 | 0.74 |
| New York-Newark-Jersey City, NY-NJ | $58,180 | $46,840 to $76,080 | 11,590 | 0.94 |
| New York-Newark-Jersey City, NY-NJ | $58,180 | $46,840 to $76,080 | 11,590 | 0.94 |
| Dallas-Fort Worth-Arlington, TX | $48,030 | $37,810 to $59,990 | 7,170 | 1.36 |
| Chicago-Naperville-Elgin, IL-IN | $58,900 | $47,620 to $73,160 | Not published by BLS | Not published by BLS |
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 43-5032 Dispatchers, Except Police, Fire, and Ambulance, the United States. Released 2026-05-15. The source index links to the release workbooks; it is not a link to an individual wage row. Methodology and mapping notes.
These are published government statistical wage estimates, not observed individual offers or a separate technology-title survey. A broader occupation or proxy is not separate pay data for your job title.
Recruiter's read
Qualitative hiring context. Not BLS data.
The figures describe Dispatchers, Except Police, Fire, and Ambulance, not a separately measured MSP Service Coordinator / Dispatcher title. Confirm the systems, users and escalation responsibilities this person will own. Write down the work location and attendance policy. Discuss equity and RSUs separately; this guide adds no premium for them.
Questions answered by BLS data
What is the median pay for MSP Service Coordinator / Dispatcher?
BLS reports a median of $50,340 a year for SOC 43-5032, Dispatchers, Except Police, Fire, and Ambulance, in the United States (May 2025). Half of workers earned less and half earned more.
What is the pay range for MSP Service Coordinator / Dispatcher?
10% of workers in this occupation earned less than $36,030. 10% earned more than $78,140.
How many MSP Service Coordinator / Dispatcher jobs are there?
BLS estimates 202,810 workers in SOC 43-5032 nationally in May 2025.
Does BLS publish this exact job title?
Not exactly. MSP Service Coordinator / Dispatcher is shown using SOC 43-5032, Dispatchers, Except Police, Fire, and Ambulance, a broader occupation. BLS reports Dispatchers, Except Police, Fire, and Ambulance as a broader occupation. It does not separate MSP Service Coordinator / Dispatcher, technology stack, seniority, certifications or employer sector. These figures are not a title-specific offer range.
Which of our target metros reports the highest median for MSP Service Coordinator / Dispatcher?
Chicago-Naperville-Elgin, IL-IN , at $58,900 a year (May 2025).
Are percentiles the same as experience levels?
No. The 10th percentile means 10% of workers in this occupation and area earned less than that amount. BLS does not report pay by experience.
Related roles
Download the source data for this role (CSV) · Methodology
What changed between the published releases?
These are BLS survey estimates for SOC 43-5032, Dispatchers, Except Police, Fire, and Ambulance. They are not a projection or a comparison of the same individual workers.
| Reference period | Median |
|---|---|
| May 2024 | $48,880 |
| May 2025 | $50,340 |
How do published wages differ by industry?
These national rows describe private establishments in BLS four-digit industry groups. Industry names are shown as BLS publishes them. They do not include government establishments. An industry figure is still an occupation estimate, not local pay for this exact title.
View the published industry table
| Industry | NAICS | 25th percentile | Median | 75th percentile | Mean | Employment |
|---|---|---|---|---|---|---|
| Oil and Gas Extraction | 211100 | $41,600 | $48,750 | $57,270 | $49,160 | 70 |
| Coal Mining | 212100 | $57,720 | $62,110 | $71,970 | $67,550 | 210 |
| Metal Ore Mining | 212200 | $91,250 | $92,700 | $94,680 | $92,070 | 100 |
| Nonmetallic Mineral Mining and Quarrying | 212300 | $46,560 | $54,900 | $63,550 | $56,130 | 590 |
| Support Activities for Mining | 213100 | $42,600 | $48,880 | $57,690 | $52,090 | 1010 |
| Electric Power Generation, Transmission and Distribution | 221100 | $60,070 | $70,370 | $88,170 | $76,160 | 1840 |
| Natural Gas Distribution | 221200 | $66,770 | $85,090 | $115,470 | $92,190 | 680 |
| Water, Sewage and Other Systems | 221300 | $50,300 | $59,460 | $61,440 | $56,990 | 180 |
| Residential Building Construction | 236100 | $42,210 | $52,910 | $59,320 | $52,030 | 400 |
| Nonresidential Building Construction | 236200 | $45,730 | $53,930 | $71,970 | $59,330 | 240 |
| Utility System Construction | 237100 | $45,300 | $55,130 | $62,400 | $57,380 | 470 |
| Highway, Street, and Bridge Construction | 237300 | $57,830 | $70,280 | $79,290 | $69,560 | 630 |
| Other Heavy and Civil Engineering Construction | 237900 | $48,310 | $58,640 | $60,520 | $62,300 | 80 |
| Foundation, Structure, and Building Exterior Contractors | 238100 | $48,310 | $59,550 | $72,800 | $63,680 | 680 |
| Building Equipment Contractors | 238200 | $41,850 | $47,660 | $57,160 | $50,090 | 14490 |
| Building Finishing Contractors | 238300 | $47,500 | $52,610 | $61,840 | $55,370 | 460 |
| Other Specialty Trade Contractors | 238900 | $48,900 | $65,550 | $80,280 | $66,780 | 1420 |
| Animal Food Manufacturing | 311100 | $39,290 | $48,280 | $63,010 | $54,670 | 140 |
| Grain and Oilseed Milling | 311200 | $38,280 | $45,390 | $55,260 | $50,110 | 40 |
| Dairy Product Manufacturing | 311500 | $46,780 | $52,370 | $76,560 | $61,110 | 50 |
| Animal Slaughtering and Processing | 311600 | $39,720 | $45,280 | $48,160 | $46,530 | 110 |
| Other Food Manufacturing | 311900 | $39,440 | $52,580 | $65,460 | $53,620 | 80 |
| Beverage Manufacturing | 312100 | $48,110 | $58,420 | $70,480 | $58,960 | 230 |
| Sawmills and Wood Preservation | 321100 | $47,640 | $54,970 | $79,830 | $61,130 | 70 |
| Veneer, Plywood, and Engineered Wood Product Manufacturing | 321200 | $49,400 | $56,530 | $60,940 | $56,350 | 130 |
| Other Wood Product Manufacturing | 321900 | $44,380 | $52,980 | $63,190 | $57,530 | 190 |
| Converted Paper Product Manufacturing | 322200 | $58,600 | $61,880 | $64,900 | $60,860 | 40 |
| Petroleum and Coal Products Manufacturing | 324100 | $51,790 | $73,530 | $92,780 | $73,530 | 260 |
| Chemical Manufacturing (3251, 3252, 3253, and 3259 only) | 3250A1 | $47,380 | $54,540 | $65,170 | $58,290 | 190 |
| Plastics Product Manufacturing | 326100 | $49,480 | $58,700 | $63,690 | $56,570 | 110 |
| Fabricated Metal Product Manufacturing (3321, 3322, 3325, 3326, and 3329 only) | 3320A1 | $50,800 | $56,350 | $70,140 | $63,200 | 50 |
| Fabricated Metal Product Manufacturing (3323 and 3324 only) | 3320A2 | $42,260 | $58,140 | $68,790 | $57,730 | 250 |
| Machinery Manufacturing (3331, 3332, 3334, and 3339 only) | 3330A1 | $49,340 | $61,800 | $69,570 | $62,010 | 240 |
| Commercial and Service Industry Machinery Manufacturing | 333300 | $37,690 | $46,800 | $58,530 | $50,030 | 40 |
| Navigational, Measuring, Electromedical, and Control Instruments Manufacturing | 334500 | $41,910 | $53,090 | $58,160 | $52,280 | 80 |
| Motor Vehicle Manufacturing | 336100 | $50,360 | $65,680 | $78,060 | $64,600 | 30 |
| Motor Vehicle Body and Trailer Manufacturing | 336200 | $44,080 | $46,800 | $59,290 | $51,170 | 50 |
| Motor Vehicle Parts Manufacturing | 336300 | $39,540 | $42,260 | $44,880 | $42,990 | 80 |
| Aerospace Product and Parts Manufacturing | 336400 | $74,760 | $77,320 | $86,150 | $80,410 | 290 |
| Furniture and Related Product Manufacturing (3371 and 3372 only) | 3370A1 | $45,010 | $50,990 | $61,830 | $57,420 | 80 |
| Other Miscellaneous Manufacturing | 339900 | $53,780 | $59,990 | $61,810 | $63,740 | 50 |
| Automobile Dealers | 441100 | $44,720 | $56,710 | $74,060 | $59,440 | 1820 |
| Other Motor Vehicle Dealers | 441200 | $45,250 | $58,900 | $66,140 | $60,440 | 60 |
| Automotive Parts, Accessories, and Tire Retailers | 441300 | $34,010 | $38,070 | $42,220 | $39,400 | 1330 |
| Building Material and Supplies Dealers | 444100 | $48,450 | $56,000 | $65,090 | $57,360 | 1110 |
| Lawn and Garden Equipment and Supplies Retailers | 444200 | $40,600 | $51,760 | $59,200 | $55,860 | 40 |
| Food and Beverage Retailers (4451 and 4452 only) | 4450A1 | $50,010 | $56,430 | $64,940 | $58,750 | 70 |
| Furniture and Home Furnishings Retailers | 449100 | $37,640 | $40,220 | $48,840 | $42,740 | 210 |
| Electronics and Appliance Retailers | 449200 | $37,440 | $42,840 | $50,610 | $44,300 | 210 |
| Health and Personal Care Retailers | 456100 | $46,520 | $47,840 | $47,930 | $46,440 | 330 |
| Gasoline Stations | 457100 | $43,120 | $50,280 | $50,280 | $51,310 | 330 |
| Fuel Dealers | 457200 | $47,820 | $55,720 | $66,130 | $57,390 | 1140 |
| Miscellaneous Store Retailers (4594 and 4595 only) | 4590A1 | $36,890 | $40,030 | $45,760 | $41,590 | 380 |
| Florists | 459300 | $32,940 | $38,460 | $39,600 | $37,450 | 40 |
| Other Miscellaneous Retailers | 459900 | $36,890 | $42,860 | $45,140 | $42,670 | 180 |
| Scheduled Air Transportation | 481100 | $49,970 | $57,540 | $66,900 | $64,100 | 820 |
| Nonscheduled Air Transportation | 481200 | $47,580 | $58,330 | $78,060 | $65,040 | 580 |
| Rail Transportation | 482100 | $79,720 | $95,260 | $124,150 | $96,420 | 1530 |
| Deep Sea, Coastal, and Great Lakes Water Transportation | 483100 | $46,050 | $58,030 | $70,050 | $60,880 | 120 |
| Inland Water Transportation | 483200 | $34,330 | $52,540 | $68,370 | $55,960 | 270 |
| Urban Transit Systems | 485100 | $45,770 | $50,860 | $61,350 | $54,180 | 1150 |
| Interurban and Rural Bus Transportation | 485200 | $39,150 | $46,810 | $56,800 | $48,710 | 570 |
| Taxi and Limousine Service | 485300 | $33,860 | $38,660 | $48,160 | $42,050 | 4310 |
| School and Employee Bus Transportation | 485400 | $45,740 | $53,020 | $61,710 | $54,730 | 2490 |
| Charter Bus Industry | 485500 | $44,730 | $49,230 | $58,570 | $51,470 | 580 |
| Other Transit and Ground Passenger Transportation | 485900 | $37,440 | $44,110 | $48,980 | $45,060 | 5170 |
| Scenic and Sightseeing Transportation, Land | 487100 | $40,630 | $49,820 | $56,640 | $49,620 | 110 |
| Support Activities for Air Transportation | 488100 | $39,110 | $48,000 | $61,010 | $52,500 | 990 |
| Support Activities for Rail Transportation | 488200 | $47,710 | $55,960 | $67,300 | $58,390 | 60 |
| Support Activities for Water Transportation | 488300 | $47,050 | $52,140 | $62,480 | $61,020 | 1350 |
| Support Activities for Road Transportation | 488400 | $35,860 | $41,060 | $48,260 | $43,900 | 7970 |
| Freight Transportation Arrangement | 488500 | $40,930 | $50,120 | $61,810 | $54,280 | 8350 |
| Other Support Activities for Transportation | 488900 | $40,130 | $48,500 | $60,720 | $54,410 | 610 |
| Couriers and Express Delivery Services | 492100 | $46,210 | $52,290 | $62,690 | $55,130 | 5870 |
| Local Messengers and Local Delivery | 492200 | $45,510 | $48,610 | $53,680 | $50,230 | 3410 |
| Warehousing and Storage | 493100 | $45,140 | $51,810 | $60,080 | $52,710 | 3810 |
| Motion Picture and Video Industries | 512100 | Not published by BLS | Not published by BLS | Not published by BLS | Not published by BLS | 50 |
| Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers | 516200 | $42,690 | $46,970 | $47,010 | $47,400 | 80 |
| Nondepository Credit Intermediation | 522200 | $33,030 | $34,290 | $34,300 | $34,870 | Not published by BLS |
| Insurance Carriers | 524100 | $40,020 | $43,210 | $48,640 | $44,830 | 140 |
| Agencies, Brokerages, and Other Insurance Related Activities | 524200 | $36,670 | $47,950 | $50,280 | $45,890 | 60 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services | 541200 | $39,750 | $48,110 | $56,850 | $49,970 | 260 |
| Architectural, Engineering, and Related Services | 541300 | $43,920 | $55,040 | $70,940 | $64,010 | 1000 |
| Computer Systems Design and Related Services | 541500 | $42,450 | $44,180 | $58,350 | $49,930 | 1710 |
| Management, Scientific, and Technical Consulting Services | 541600 | $43,160 | $49,680 | $59,100 | $52,390 | 2510 |
| Scientific Research and Development Services | 541700 | $60,830 | $61,510 | $71,410 | $65,910 | 110 |
| Other Professional, Scientific, and Technical Services | 541900 | $46,710 | $49,280 | $50,650 | $48,050 | Not published by BLS |
| Management of Companies and Enterprises | 551100 | $45,660 | $52,960 | $62,570 | $56,710 | 3900 |
| Office Administrative Services | 561100 | $40,060 | $40,630 | $60,370 | $50,900 | 920 |
| Facilities Support Services | 561200 | $39,980 | $46,050 | $56,460 | $48,300 | 800 |
| Employment Services | 561300 | $36,560 | $43,200 | $48,350 | $44,090 | 2760 |
| Business Support Services | 561400 | $36,580 | $42,340 | $48,710 | $47,480 | 1200 |
| Travel Arrangement and Reservation Services | 561500 | $38,670 | $46,170 | $50,000 | $45,440 | 940 |
| Investigation and Security Services | 561600 | $36,200 | $43,620 | $50,480 | $45,140 | 7570 |
| Services to Buildings and Dwellings | 561700 | $37,060 | $43,550 | $50,800 | $45,550 | 1280 |
| Other Support Services | 561900 | $43,710 | $52,670 | $62,160 | $54,910 | 460 |
| Waste Collection | 562100 | $47,420 | $56,770 | $65,210 | $59,320 | 2710 |
| Waste Treatment and Disposal | 562200 | $48,140 | $58,870 | $77,530 | $62,880 | 1160 |
| Remediation and Other Waste Management Services | 562900 | $46,150 | $50,810 | $60,850 | $55,980 | 880 |
| Offices of Physicians | 621100 | $36,870 | $50,100 | $54,590 | $47,000 | 250 |
| Offices of Other Health Practitioners | 621300 | $37,500 | $38,810 | $45,480 | $41,640 | Not published by BLS |
| Outpatient Care Centers | 621400 | $44,700 | $49,600 | $69,880 | $55,430 | 240 |
| Medical and Diagnostic Laboratories | 621500 | $40,160 | $45,670 | $48,980 | $45,740 | 300 |
| Home Health Care Services | 621600 | $42,600 | $47,540 | $55,660 | $49,600 | 180 |
| Other Ambulatory Health Care Services | 621900 | $35,970 | $41,660 | $49,180 | $44,300 | 1040 |
| Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities | 623200 | $36,570 | $39,840 | $49,660 | $42,480 | 70 |
| Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly | 623300 | $41,410 | $45,090 | $48,680 | $44,900 | 130 |
| Individual and Family Services | 624100 | $35,760 | $41,660 | $46,800 | $41,930 | 790 |
| Community Food and Housing, and Emergency and Other Relief Services | 624200 | $41,730 | $54,660 | $72,370 | $55,560 | 150 |
| Vocational Rehabilitation Services | 624300 | $38,190 | $40,700 | $46,780 | $43,350 | 110 |
What should you check outside the wage figure?
For this technology hire, compare the cash work covered by the occupation before judging an offer. Keep nonproduction bonuses separate. Discuss equity and RSUs separately; no stock value is added to these wages.
OEWS includes commissions and production bonuses, but excludes nonproduction bonuses and employer benefits. It is neither pure base salary nor total compensation.
Remote pay bands are an employer decision. These figures have no remote-work or cost-of-living adjustment. The published metro and state rows describe the BLS area, not a remote candidate's personal pay expectations.
Compare all published metro medians for this occupation · Read the mapping and data method
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 43-5032 Dispatchers, Except Police, Fire, and Ambulance, the United States. Released 2026-05-15. The source index links to the release workbooks; it is not a link to an individual wage row. Methodology and mapping notes.
These are published government statistical wage estimates, not observed individual offers or a separate technology-title survey. A broader occupation or proxy is not separate pay data for your job title.