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Data Platforms Technical Support Engineer Salary in Durham-Chapel Hill, NC

This is what we do all day: recruit technology and IT professionals.

For Data Platforms Technical Support Engineer, this guide uses Computer User Support Specialists (SOC 15-1232) in Durham-Chapel Hill, NC. BLS estimates the median wage for that occupation at $71,750 a year, and the middle half of workers earned between $54,530 and $96,190 (BLS OEWS May 2025). BLS does not measure this exact title separately.

Broader occupation

BLS does not report this exact title. The figures shown are for SOC 15-1232, Computer User Support Specialists. Data Platforms Technical Support Engineer uses BLS SOC 15-1232, Computer User Support Specialists. OEWS does not publish a separate estimate for this exact title, setting, technology or seniority. The published wage includes other jobs in this occupation, not only this specialty.

BLS publishes one set of figures for SOC 15-1232. Other titles in our taxonomy map to it and show the same numbers. Percentiles describe all workers in the occupation. They are not experience levels.

The Durham-Chapel Hill, NC median is $9,890 above the national median of $61,860 (16.0%).

Role median / all-occupation median1.18x$71,750 / $60,720
Location quotient (employment concentration)1.32Not a pay adjustment
Employment2,090BLS estimate
Data Platforms Technical Support Engineer pay, Durham-Chapel Hill, NC, North Carolina, United States: Durham-Chapel Hill, NC: 10th percentile $46,390, 25th percentile $54,530, median $71,750, 75th percentile $96,190, 90th percentile $133,000. North Carolina: 10th percentile $38,270, 25th percentile $47,520, median $60,120, 75th percentile $77,130, 90th percentile $97,210. United States: 10th percentile $40,980, 25th percentile $49,000, median $61,860, 75th percentile $79,040, 90th percentile $100,540Durham-Chapel Hill, NC$71,750North Carolina$60,120United States$61,860$30,000$60,000$90,000$120,000$150,000
Data Platforms Technical Support Engineer, Durham-Chapel Hill, NC: Computer User Support Specialists, SOC 15-1232
MeasurePer year
10th percentile$46,390
25th percentile$54,530
Median$71,750
75th percentile$96,190
90th percentile$133,000
Mean$79,840
Data Platforms Technical Support Engineer, North Carolina: Computer User Support Specialists, SOC 15-1232
MeasurePer year
10th percentile$38,270
25th percentile$47,520
Median$60,120
75th percentile$77,130
90th percentile$97,210
Mean$64,720
Data Platforms Technical Support Engineer, United States: Computer User Support Specialists, SOC 15-1232
MeasurePer year
10th percentile$40,980
25th percentile$49,000
Median$61,860
75th percentile$79,040
90th percentile$100,540
Mean$67,330

Only a cell carrying the source's # marker is displayed as "or more." The May 2025 release notes define that marker as $239,200 a year or $115.00 an hour or greater. This is a lower bound for marked cells, not a universal wage ceiling. Published numeric values, including values above those amounts, are retained unchanged. Suppressed or unavailable cells are not assigned a wage.

Relative pay is the role's annual median divided by the BLS all-occupations (SOC 00-0000) annual median for Durham-Chapel Hill, NC. Location quotient compares this occupation's share of local jobs with its national share. It measures concentration, not pay.

What these figures leave out for technology hires

BLS OEWS wages are straight-time gross pay. They include base rate, guaranteed pay, incentive pay including commissions and production bonuses, and cost-of-living allowances. They exclude overtime, shift differentials, nonproduction bonuses, severance and employer-paid benefits.

Our interpretation, not a BLS statement: the BLS definition does not name stock or equity grants, so we treat them as outside these figures and add nothing for them. If a technology offer leans on discretionary bonus or equity, we read the published figure as describing only the cash pay inside the BLS definition.

BLS definition: Wages for the OEWS survey are straight-time, gross pay, exclusive of premium pay. Base rate; cost-of-living allowances; guaranteed pay; hazardous-duty pay; incentive pay, including commissions and production bonuses; and tips are included. Excluded are overtime pay, severance pay, shift differentials, nonproduction bonuses, employer cost for supplementary benefits, and tuition reimbursements.

May 2024 and May 2025 medians

Data Platforms Technical Support Engineer, Durham-Chapel Hill, NC median by BLS reference period
PeriodMedian
May 2024$63,370
May 2025$71,750

The median moved up $8,380 (+13.2%), from $63,370 in May 2024 to $71,750 in May 2025. Survey estimates carry sampling error, so small moves may not be meaningful.

More for this role and area

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 15-1232 Computer User Support Specialists, Durham-Chapel Hill, NC. Released 2026-05-15. The source index links to the release workbooks; it is not a link to an individual wage row. Methodology and mapping notes.

These are published government statistical wage estimates, not observed individual offers or a separate technology-title survey. A broader occupation or proxy is not separate pay data for your job title.

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