Bilingual Help Desk Analyst (Tier 1) Salary
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For Bilingual Help Desk Analyst (Tier 1), this guide uses Computer User Support Specialists (SOC 15-1232) in the United States. BLS estimates the median wage for that occupation at $61,860 a year, and the middle half of workers earned between $49,000 and $79,040 (BLS OEWS May 2025). BLS does not measure this exact title separately.
Broader occupation
BLS does not report this exact title. The figures shown are for SOC 15-1232, Computer User Support Specialists. BLS reports Computer User Support Specialists. It does not report Bilingual Help Desk Analyst (Tier 1) separately or distinguish its level, stack, work arrangement or employer sector. These occupation-wide figures are not a title-specific offer range.
BLS publishes one set of figures for SOC 15-1232. Other titles in our taxonomy map to it and show the same numbers. Percentiles describe all workers in the occupation. They are not experience levels.
| Measure | Per year |
|---|---|
| 10th percentile | $40,980 |
| 25th percentile | $49,000 |
| Median | $61,860 |
| 75th percentile | $79,040 |
| 90th percentile | $100,540 |
| Mean | $67,330 |
| Measure | Per hour |
|---|---|
| 10th percentile | $19.70 |
| 25th percentile | $23.56 |
| Median | $29.74 |
| 75th percentile | $38.00 |
| 90th percentile | $48.34 |
| Mean | $32.37 |
Only a cell carrying the source's # marker is displayed as "or more." The May 2025 release notes define that marker as $239,200 a year or $115.00 an hour or greater. This is a lower bound for marked cells, not a universal wage ceiling. Published numeric values, including values above those amounts, are retained unchanged. Suppressed or unavailable cells are not assigned a wage.
BLS estimates 717,190 people work in this occupation nationally.
Target metros
| Metro | Median | P25 to P75 | Employment | LQ |
|---|---|---|---|---|
| Miami-Fort Lauderdale-West Palm Beach, FL | $60,500 | $47,350 to $76,140 | 13,270 | 1.02 |
| Tampa-St. Petersburg-Clearwater, FL | $61,050 | $48,110 to $78,230 | 7,410 | 1.11 |
| Orlando-Kissimmee-Sanford, FL | $54,430 | $46,490 to $70,290 | 7,470 | 1.15 |
| Raleigh-Cary, NC | $62,460 | $48,940 to $79,680 | 5,320 | 1.55 |
| New York-Newark-Jersey City, NY-NJ | $75,690 | $59,900 to $95,270 | 36,580 | 0.84 |
| New York-Newark-Jersey City, NY-NJ | $75,690 | $59,900 to $95,270 | 36,580 | 0.84 |
| Dallas-Fort Worth-Arlington, TX | $60,710 | $48,830 to $74,590 | 22,600 | 1.21 |
| Chicago-Naperville-Elgin, IL-IN | $60,730 | $47,950 to $78,040 | 19,680 | 0.95 |
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 15-1232 Computer User Support Specialists, the United States. Released 2026-05-15. The source index links to the release workbooks; it is not a link to an individual wage row. Methodology and mapping notes.
These are published government statistical wage estimates, not observed individual offers or a separate technology-title survey. A broader occupation or proxy is not separate pay data for your job title.
Recruiter's read
Qualitative hiring context. Not BLS data.
The figures describe Computer User Support Specialists, not a separately measured Bilingual Help Desk Analyst (Tier 1) title. Confirm the systems, users and escalation responsibilities this person will own. Write down the work location and attendance policy. Discuss equity and RSUs separately; this guide adds no premium for them.
Questions answered by BLS data
What is the median pay for Bilingual Help Desk Analyst (Tier 1)?
BLS reports a median of $61,860 a year for SOC 15-1232, Computer User Support Specialists, in the United States (May 2025). Half of workers earned less and half earned more.
What is the pay range for Bilingual Help Desk Analyst (Tier 1)?
10% of workers in this occupation earned less than $40,980. 10% earned more than $100,540.
How many Bilingual Help Desk Analyst (Tier 1) jobs are there?
BLS estimates 717,190 workers in SOC 15-1232 nationally in May 2025.
Does BLS publish this exact job title?
Not exactly. Bilingual Help Desk Analyst (Tier 1) is shown using SOC 15-1232, Computer User Support Specialists, a broader occupation. BLS reports Computer User Support Specialists. It does not report Bilingual Help Desk Analyst (Tier 1) separately or distinguish its level, stack, work arrangement or employer sector. These occupation-wide figures are not a title-specific offer range.
Which of our target metros reports the highest median for Bilingual Help Desk Analyst (Tier 1)?
New York-Newark-Jersey City, NY-NJ , at $75,690 a year (May 2025).
Are percentiles the same as experience levels?
No. The 10th percentile means 10% of workers in this occupation and area earned less than that amount. BLS does not report pay by experience.
Related roles
Download the source data for this role (CSV) · Methodology
What changed between the published releases?
These are BLS survey estimates for SOC 15-1232, Computer User Support Specialists. They are not a projection or a comparison of the same individual workers.
| Reference period | Median |
|---|---|
| May 2024 | $60,340 |
| May 2025 | $61,860 |
How do published wages differ by industry?
These national rows describe private establishments in BLS four-digit industry groups. Industry names are shown as BLS publishes them. They do not include government establishments. An industry figure is still an occupation estimate, not local pay for this exact title.
View the published industry table
| Industry | NAICS | 25th percentile | Median | 75th percentile | Mean | Employment |
|---|---|---|---|---|---|---|
| Oil and Gas Extraction | 211100 | $78,360 | $95,770 | $116,030 | $96,220 | 370 |
| Metal Ore Mining | 212200 | $77,070 | $88,390 | $102,080 | $87,050 | 60 |
| Nonmetallic Mineral Mining and Quarrying | 212300 | $54,870 | $64,580 | $81,850 | $75,360 | 50 |
| Support Activities for Mining | 213100 | $61,860 | $67,090 | $82,680 | $72,360 | 300 |
| Electric Power Generation, Transmission and Distribution | 221100 | $67,070 | $79,210 | $99,650 | $85,350 | 1760 |
| Natural Gas Distribution | 221200 | $83,360 | $94,900 | $95,480 | $91,290 | 810 |
| Water, Sewage and Other Systems | 221300 | $60,530 | $77,480 | $97,060 | $80,740 | 120 |
| Residential Building Construction | 236100 | $55,000 | $67,470 | $81,060 | $68,020 | 800 |
| Nonresidential Building Construction | 236200 | $54,880 | $73,450 | $85,580 | $74,440 | 1280 |
| Utility System Construction | 237100 | $50,580 | $60,220 | $77,200 | $64,160 | 510 |
| Land Subdivision | 237200 | $43,710 | $54,190 | $71,920 | $63,650 | 70 |
| Highway, Street, and Bridge Construction | 237300 | $75,720 | $98,080 | $134,170 | $99,610 | 360 |
| Other Heavy and Civil Engineering Construction | 237900 | $53,260 | $59,170 | $72,240 | $63,530 | 150 |
| Foundation, Structure, and Building Exterior Contractors | 238100 | $53,560 | $72,350 | $94,390 | $75,240 | 350 |
| Building Equipment Contractors | 238200 | $46,300 | $60,990 | $79,110 | $67,770 | 4970 |
| Building Finishing Contractors | 238300 | $53,610 | $63,790 | $86,210 | $72,500 | 280 |
| Other Specialty Trade Contractors | 238900 | $55,060 | $62,400 | $79,020 | $68,540 | 360 |
| Animal Food Manufacturing | 311100 | $53,430 | $66,730 | $79,850 | $68,830 | 160 |
| Grain and Oilseed Milling | 311200 | $57,810 | $74,590 | $102,390 | $79,130 | 50 |
| Sugar and Confectionery Product Manufacturing | 311300 | $53,260 | $66,270 | $74,260 | $64,170 | 70 |
| Fruit and Vegetable Preserving and Specialty Food Manufacturing | 311400 | $54,950 | $64,600 | $79,170 | $68,410 | 190 |
| Dairy Product Manufacturing | 311500 | $62,230 | $79,370 | $99,580 | $81,450 | 280 |
| Animal Slaughtering and Processing | 311600 | $51,680 | $64,740 | $78,090 | $66,300 | 370 |
| Seafood Product Preparation and Packaging | 311700 | $46,890 | $65,540 | $94,790 | $69,930 | 50 |
| Bakeries and Tortilla Manufacturing | 311800 | $56,630 | $61,910 | $67,730 | $66,750 | 130 |
| Other Food Manufacturing | 311900 | $52,780 | $62,430 | $73,780 | $65,580 | 380 |
| Beverage Manufacturing | 312100 | $59,030 | $66,320 | $76,790 | $68,460 | 220 |
| Fabric Mills | 313200 | $53,720 | $71,590 | $82,700 | $69,520 | 60 |
| Textile Furnishings Mills | 314100 | $42,520 | $65,120 | $69,700 | $62,630 | 30 |
| Other Textile Product Mills | 314900 | $47,350 | $56,840 | $81,490 | $62,860 | 110 |
| Cut and Sew Apparel Manufacturing | 315200 | $48,780 | $61,500 | $79,370 | $67,020 | 100 |
| Apparel Accessories and Other Apparel Manufacturing | 315900 | $49,380 | $61,790 | $78,090 | $65,790 | 50 |
| Sawmills and Wood Preservation | 321100 | $50,970 | $69,740 | $92,520 | $73,170 | 70 |
| Veneer, Plywood, and Engineered Wood Product Manufacturing | 321200 | $59,370 | $74,990 | $86,400 | $76,590 | 50 |
| Other Wood Product Manufacturing | 321900 | $51,970 | $62,400 | $75,990 | $65,520 | 290 |
| Pulp, Paper, and Paperboard Mills | 322100 | $64,140 | $69,270 | $81,630 | $74,250 | 150 |
| Converted Paper Product Manufacturing | 322200 | $51,820 | $66,990 | $77,080 | $67,550 | 480 |
| Printing and Related Support Activities | 323100 | $50,250 | $61,160 | $72,530 | $63,900 | 1290 |
| Petroleum and Coal Products Manufacturing | 324100 | $55,230 | $66,830 | $83,850 | $72,520 | 140 |
| Chemical Manufacturing (3251, 3252, 3253, and 3259 only) | 3250A1 | $62,780 | $77,920 | $91,930 | $79,250 | 920 |
| Chemical Manufacturing (3255 and 3256 only) | 3250A2 | $59,380 | $68,680 | $82,190 | $71,940 | 390 |
| Pharmaceutical and Medicine Manufacturing | 325400 | $60,220 | $74,030 | $92,270 | $77,060 | 1040 |
| Plastics Product Manufacturing | 326100 | $51,330 | $60,210 | $76,060 | $64,710 | 1120 |
| Rubber Product Manufacturing | 326200 | $56,590 | $70,810 | $84,840 | $73,360 | 300 |
| Iron and Steel Mills and Ferroalloy Manufacturing | 331100 | $61,580 | $66,880 | $75,460 | $67,800 | 110 |
| Steel Product Manufacturing from Purchased Steel | 331200 | $57,180 | $71,030 | $83,010 | $75,030 | 150 |
| Alumina and Aluminum Production and Processing | 331300 | $59,060 | $66,910 | $83,580 | $72,530 | 110 |
| Nonferrous Metal (except Aluminum) Production and Processing | 331400 | $58,600 | $70,940 | $81,820 | $71,880 | 90 |
| Foundries | 331500 | $53,610 | $63,370 | $78,550 | $66,540 | 170 |
| Fabricated Metal Product Manufacturing (3321, 3322, 3325, 3326, and 3329 only) | 3320A1 | $55,580 | $65,350 | $81,120 | $70,100 | 1090 |
| Fabricated Metal Product Manufacturing (3323 and 3324 only) | 3320A2 | $53,280 | $60,310 | $74,760 | $65,280 | 710 |
| Machine Shops; Turned Product; and Screw, Nut, and Bolt Manufacturing | 332700 | $50,800 | $64,840 | $84,270 | $69,850 | 410 |
| Coating, Engraving, Heat Treating, and Allied Activities | 332800 | $48,460 | $71,290 | $81,540 | $71,240 | 150 |
| Machinery Manufacturing (3331, 3332, 3334, and 3339 only) | 3330A1 | $58,520 | $67,240 | $83,210 | $72,680 | 3180 |
| Commercial and Service Industry Machinery Manufacturing | 333300 | $54,440 | $62,930 | $76,670 | $67,580 | 850 |
| Metalworking Machinery Manufacturing | 333500 | $53,640 | $65,930 | $81,090 | $70,130 | 380 |
| Engine, Turbine, and Power Transmission Equipment Manufacturing | 333600 | $62,080 | $74,700 | $89,500 | $76,140 | 190 |
| Computer and Peripheral Equipment Manufacturing | 334100 | $56,570 | $80,580 | $112,720 | $86,820 | 2480 |
| Communications Equipment Manufacturing | 334200 | $51,820 | $63,850 | $82,150 | $69,070 | 870 |
| Audio and Video Equipment Manufacturing | 334300 | $62,320 | $76,110 | $80,770 | $74,550 | 170 |
| Semiconductor and Other Electronic Component Manufacturing | 334400 | $59,540 | $68,310 | $82,280 | $73,340 | 1110 |
| Navigational, Measuring, Electromedical, and Control Instruments Manufacturing | 334500 | $60,130 | $73,840 | $82,920 | $74,390 | 3120 |
| Manufacturing and Reproducing Magnetic and Optical Media | 334600 | $45,400 | $56,700 | $73,190 | $62,460 | 90 |
| Electric Lighting Equipment Manufacturing | 335100 | $51,540 | $56,770 | $85,790 | $67,130 | 110 |
| Household Appliance Manufacturing | 335200 | $56,880 | $73,730 | $77,600 | $69,510 | 50 |
| Electrical Equipment Manufacturing | 335300 | $56,840 | $69,300 | $80,860 | $71,330 | 420 |
| Other Electrical Equipment and Component Manufacturing | 335900 | $58,410 | $62,610 | $80,380 | $72,500 | 680 |
| Motor Vehicle Manufacturing | 336100 | $68,060 | $77,340 | $89,820 | $77,940 | 220 |
| Motor Vehicle Body and Trailer Manufacturing | 336200 | $52,140 | $63,090 | $78,560 | $66,020 | 290 |
| Motor Vehicle Parts Manufacturing | 336300 | $53,930 | $65,670 | $76,220 | $66,620 | 1320 |
| Aerospace Product and Parts Manufacturing | 336400 | $61,990 | $77,610 | $97,300 | $85,270 | 1000 |
| Ship and Boat Building | 336600 | $59,650 | $66,180 | $81,180 | $73,180 | 170 |
| Other Transportation Equipment Manufacturing | 336900 | $48,620 | $56,300 | $62,400 | $58,010 | 100 |
| Furniture and Related Product Manufacturing (3371 and 3372 only) | 3370A1 | $50,170 | $60,000 | $74,310 | $63,900 | 520 |
| Other Furniture Related Product Manufacturing | 337900 | $54,750 | $65,000 | $100,210 | $78,880 | 50 |
| Medical Equipment and Supplies Manufacturing | 339100 | $60,250 | $66,620 | $80,480 | $72,010 | 1300 |
| Other Miscellaneous Manufacturing | 339900 | $49,950 | $58,980 | $74,390 | $64,430 | 930 |
| Automobile Dealers | 441100 | $46,310 | $53,610 | $66,780 | $58,820 | 1260 |
| Other Motor Vehicle Dealers | 441200 | $44,110 | $47,750 | $59,550 | $52,810 | 190 |
| Automotive Parts, Accessories, and Tire Retailers | 441300 | $51,480 | $65,630 | $72,290 | $64,570 | 440 |
| Building Material and Supplies Dealers | 444100 | $52,390 | $66,080 | $90,270 | $70,910 | 560 |
| Lawn and Garden Equipment and Supplies Retailers | 444200 | $52,100 | $60,820 | $66,330 | $60,950 | 80 |
| Food and Beverage Retailers (4451 and 4452 only) | 4450A1 | $40,240 | $46,800 | $56,740 | $52,200 | 870 |
| Furniture and Home Furnishings Retailers | 449100 | $43,030 | $46,920 | $60,010 | $52,090 | 640 |
| Electronics and Appliance Retailers | 449200 | $48,870 | $60,980 | $67,710 | $59,350 | 5490 |
| Health and Personal Care Retailers | 456100 | $46,310 | $56,680 | $67,780 | $60,570 | 840 |
| Gasoline Stations | 457100 | $30,800 | $42,900 | $42,900 | $44,630 | Not published by BLS |
| Fuel Dealers | 457200 | $56,700 | $67,150 | $86,310 | $71,910 | 90 |
| Clothing and Clothing Accessories Retailers | 458100 | $43,030 | $50,330 | $68,640 | $55,830 | 280 |
| Jewelry, Luggage, and Leather Goods Retailers | 458300 | $39,520 | $60,390 | $76,900 | $60,880 | 90 |
| Miscellaneous Store Retailers (4594 and 4595 only) | 4590A1 | $38,860 | $48,260 | $58,340 | $51,170 | 1000 |
| Sporting Goods, Hobby, and Musical Instrument Retailers | 459100 | $40,430 | $49,900 | $60,320 | $52,210 | 670 |
| Book Retailers and News Dealers | 459200 | $37,170 | $44,000 | $73,940 | $56,620 | 80 |
| Florists | 459300 | $44,960 | $52,190 | $61,220 | $52,380 | 50 |
| Other Miscellaneous Retailers | 459900 | $46,750 | $64,810 | $74,990 | $63,390 | 580 |
| Scheduled Air Transportation | 481100 | $63,810 | $69,900 | $83,930 | $75,330 | 280 |
| Nonscheduled Air Transportation | 481200 | $61,020 | $74,620 | $78,110 | $72,810 | 180 |
| Rail Transportation | 482100 | $61,450 | $69,970 | $95,780 | $79,570 | 170 |
| Deep Sea, Coastal, and Great Lakes Water Transportation | 483100 | $65,170 | $73,270 | $84,750 | $79,140 | 150 |
| Urban Transit Systems | 485100 | $46,520 | $59,470 | $73,020 | $65,310 | 40 |
| Taxi and Limousine Service | 485300 | $49,990 | $63,280 | $64,600 | $61,060 | 50 |
| Other Transit and Ground Passenger Transportation | 485900 | $59,680 | $63,910 | $78,840 | $70,710 | 60 |
| Pipeline Transportation of Natural Gas | 486200 | $76,670 | $79,550 | $130,430 | $100,050 | 100 |
| Support Activities for Air Transportation | 488100 | $54,260 | $61,860 | $76,760 | $68,550 | 440 |
| Support Activities for Water Transportation | 488300 | $64,630 | $72,240 | $97,860 | $78,400 | 170 |
| Support Activities for Road Transportation | 488400 | $50,330 | $60,040 | $71,730 | $62,760 | 100 |
| Freight Transportation Arrangement | 488500 | $48,940 | $60,440 | $75,540 | $62,980 | 990 |
| Couriers and Express Delivery Services | 492100 | $61,940 | $71,320 | $82,760 | $73,110 | 560 |
| Local Messengers and Local Delivery | 492200 | $52,000 | $59,870 | $72,920 | $59,090 | 90 |
| Warehousing and Storage | 493100 | $50,740 | $59,750 | $71,090 | $62,140 | 3490 |
| Motion Picture and Video Industries | 512100 | $60,000 | $74,990 | $89,180 | $76,710 | 830 |
| Sound Recording Industries | 512200 | $49,510 | $68,990 | $71,910 | $63,100 | 50 |
| Newspaper, Periodical, Book, and Directory Publishers | 513100 | $56,150 | $67,870 | $81,600 | $71,250 | 1960 |
| Software Publishers | 513200 | $51,550 | $65,530 | $88,250 | $74,320 | 29860 |
| Radio and Television Broadcasting Stations | 516100 | $57,920 | $75,860 | $90,840 | $76,510 | 440 |
| Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers | 516200 | $58,330 | $76,500 | $94,590 | $78,030 | 1810 |
| Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | 518200 | $50,640 | $66,400 | $81,670 | $71,710 | 24940 |
| Web Search Portals, Libraries, Archives, and Other Information Services | 519200 | $49,860 | $63,700 | $83,140 | $73,800 | 1530 |
| Monetary Authorities-Central Bank | 521100 | $52,840 | $61,650 | $96,980 | $76,670 | 480 |
| Credit Intermediation and Related Activities (5221 and 5223 only) | 5220A1 | $49,450 | $60,350 | $76,490 | $65,680 | 14840 |
| Nondepository Credit Intermediation | 522200 | $57,160 | $64,070 | $82,640 | $72,010 | 2420 |
| Insurance Carriers | 524100 | $57,580 | $65,150 | $81,910 | $71,740 | 8570 |
| Agencies, Brokerages, and Other Insurance Related Activities | 524200 | $49,430 | $61,870 | $77,970 | $66,410 | 7970 |
| Insurance and Employee Benefit Funds | 525100 | Not published by BLS | Not published by BLS | Not published by BLS | Not published by BLS | 110 |
| Legal Services | 541100 | $62,790 | $77,690 | $95,430 | $82,200 | 6850 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services | 541200 | $53,480 | $63,440 | $80,810 | $70,820 | 9430 |
| Architectural, Engineering, and Related Services | 541300 | $57,360 | $67,370 | $82,480 | $72,110 | 9070 |
| Specialized Design Services | 541400 | $61,100 | $73,870 | $96,420 | $76,980 | 250 |
| Computer Systems Design and Related Services | 541500 | $47,490 | $60,440 | $76,890 | $64,740 | 157660 |
| Management, Scientific, and Technical Consulting Services | 541600 | $52,000 | $64,340 | $81,260 | $70,830 | 16510 |
| Scientific Research and Development Services | 541700 | $59,180 | $75,790 | $92,130 | $76,970 | 5050 |
| Advertising, Public Relations, and Related Services | 541800 | $51,420 | $64,570 | $80,340 | $68,180 | 1660 |
| Other Professional, Scientific, and Technical Services | 541900 | $42,570 | $49,750 | $64,120 | $56,640 | 5250 |
| Management of Companies and Enterprises | 551100 | $54,290 | $63,890 | $80,990 | $71,380 | 39110 |
| Office Administrative Services | 561100 | $57,840 | $63,120 | $74,990 | $66,470 | 7670 |
| Facilities Support Services | 561200 | $52,390 | $62,040 | $72,780 | $63,930 | 610 |
| Employment Services | 561300 | $45,070 | $50,520 | $63,330 | $58,010 | 26950 |
| Business Support Services | 561400 | $35,350 | $46,910 | $56,300 | $49,150 | 12930 |
| Travel Arrangement and Reservation Services | 561500 | $53,790 | $66,240 | $75,240 | $67,380 | 1190 |
| Investigation and Security Services | 561600 | $49,450 | $59,860 | $74,300 | $62,710 | 2250 |
| Services to Buildings and Dwellings | 561700 | $46,390 | $50,430 | $64,390 | $57,510 | 610 |
| Other Support Services | 561900 | $48,630 | $56,760 | $69,820 | $59,470 | 640 |
| Waste Collection | 562100 | $53,610 | $59,620 | $87,530 | $68,990 | 100 |
| Waste Treatment and Disposal | 562200 | $78,460 | $81,480 | $94,920 | $81,790 | 190 |
| Remediation and Other Waste Management Services | 562900 | $51,180 | $71,820 | $99,830 | $73,670 | 150 |
| Offices of Physicians | 621100 | $48,970 | $59,300 | $70,650 | $61,190 | 5710 |
| Offices of Dentists | 621200 | $20,320 | $47,970 | $59,860 | $44,420 | 2170 |
| Offices of Other Health Practitioners | 621300 | $42,330 | $53,670 | $64,340 | $54,580 | 1120 |
| Outpatient Care Centers | 621400 | $50,110 | $60,470 | $76,650 | $65,220 | 2950 |
| Medical and Diagnostic Laboratories | 621500 | $53,050 | $65,760 | $79,980 | $70,670 | 1180 |
| Home Health Care Services | 621600 | $50,300 | $60,030 | $75,070 | $63,160 | 1470 |
| Other Ambulatory Health Care Services | 621900 | $54,660 | $62,640 | $75,280 | $65,070 | 1160 |
| Nursing Care Facilities (Skilled Nursing Facilities) | 623100 | $52,350 | $60,090 | $71,640 | $63,570 | 290 |
| Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities | 623200 | $46,740 | $54,670 | $63,960 | $57,450 | 870 |
| Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly | 623300 | $46,310 | $55,230 | $64,340 | $56,780 | 570 |
| Other Residential Care Facilities | 623900 | $50,420 | $57,910 | $64,010 | $59,060 | 190 |
| Individual and Family Services | 624100 | $48,400 | $57,480 | $70,020 | $60,510 | 4090 |
| Community Food and Housing, and Emergency and Other Relief Services | 624200 | $50,320 | $58,990 | $72,180 | $63,380 | 480 |
| Vocational Rehabilitation Services | 624300 | $40,420 | $45,020 | $57,730 | $50,010 | 1440 |
| Child Care Services | 624400 | $46,030 | $50,620 | $68,240 | $55,890 | 620 |
What should you check outside the wage figure?
For a support or operations hire, put the actual shift pattern in the offer. OEWS excludes shift differentials and overtime. Check any separate on-call arrangement. We do not add a shift premium or estimate it from this occupation's median.
OEWS includes commissions and production bonuses, but excludes nonproduction bonuses and employer benefits. It is neither pure base salary nor total compensation.
Remote pay bands are an employer decision. These figures have no remote-work or cost-of-living adjustment. The published metro and state rows describe the BLS area, not a remote candidate's personal pay expectations.
Compare all published metro medians for this occupation · Read the mapping and data method
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 15-1232 Computer User Support Specialists, the United States. Released 2026-05-15. The source index links to the release workbooks; it is not a link to an individual wage row. Methodology and mapping notes.
These are published government statistical wage estimates, not observed individual offers or a separate technology-title survey. A broader occupation or proxy is not separate pay data for your job title.